Left and Right buttons don't work sometimes

[Bob32014]

Sometimes my left and right buttons below the touchpad just don't work at all.

[Echo_Lake]

@Bob32014
Thank you for posting on the HP Support Community.

Let's try cleaning the touchpad area: Use a clean, damp cloth to remove any dirt, grime on the mouse pad.

If its a software driver issue click here to update the touchpad drivers.

Hope this helps! Keep me posted for further assistance.

[Bob32014]

Hi Echo, Echo, Echo, Echo,

thanks for the help. I tried cleaning the area but that didn't help. Didn't know you could update the drivers.

I took the laptop apart and took out the left/right button part.

I got a new one on ebay (not expensive) and I'm going to replace the part and see if that helps.

I'll let you know.

Bob

[Echo_Lake]

@Bob32014

Thank you for posting back. 

I appreciate your efforts to try and resolve the issue.

Work on it as per your convenience and keep me posted on the results.

Have a great day!

[Bob32014 · Accepted solution]

It seems to be working fine now. I just did a partial disassembly and replaced the part with one I bought on ebay.

[Echo_Lake]

@Bob32014
 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.