Left side cold but Right side is Hot. Under the computer is hot

[Simon942]

Hello HP.

When my computer working hard. My computer get hot in right side and under the computer in right side. And up on the keyboard. The computer is 81° But why the fan not go totally high up for cooling the computer down. And why it's only cooling down the left side. And not the right? :(.

It's a new thing it's begin on. I don't think my heatsink is broken because i am really good over for my laptop.

I don't want to get a FanPad but i want to get it fixed. I have opened my laptop and cleaned it with air. and i get a lot of dust out. But my computer still get hot in right side. But it's cold in left side now. after i cleaned my computer.

Hope on help, fast as possible 

Best Regards Simon

[danny-r]

@Simon942

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[Simon942]

So i send the information to you? 🙂