• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Spectre 13-ac000 x360 Convertible PC
Linux

Hello, I'm using Ubuntu 17.10 on my Spectre x360, almost everything works with a fresh installation, but the fingerprint reader. I couldn't even find the device and tools like this won't recognize the hardware device.

Any suggestions? 

At least, I'd like to know the fingerprint reader specifications (brand and model).

9 REPLIES 9
HP Recommended

Hi @dariosm,

 

I am very interested to know about your expeience with spectre and Linux. I am considering getting a spectre sometime soon.

 

Did you figure out a way to get this information for the fingerprint reader?

 

Providing good hardware with Linux support is a good selling factor for many developers. I really hope HP puts more effort in providing better linux support, compatible hardware or just enough information so that others can make it work.

HP Recommended

I still don't have any clue about how to get the fingerprint reader working. I'll post any updates here

HP Recommended

Can you post the device id of your fingerprint sensor?

The output of  command "lsusb && lsusb -v"  may be  enough.

HP Recommended

Is the fingerprint reader device USB? There is no information about a sensor device in lsusb outpout, only the camera and 2.0/3.0 hubs

HP Recommended

oops, I thought it is a usb device.... just like my HP Elitebook 9470m which  has a Validity Sensors and can be seen by "lsusb".

 

So, if lsusb do not get us the right info, let's try lspci 🙂

HP Recommended

Yeap, already tried but I couldn't find anything related to fingerprint reader or sensor.

 

00:00.0 Host bridge: Intel Corporation Device 5914 (rev 08)
00:02.0 VGA compatible controller: Intel Corporation Device 5917 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 08)
00:13.0 Non-VGA unclassified device: Intel Corporation Device 9d35 (rev 21)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1c.1 PCI bridge: Intel Corporation Device 9d11 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1e.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO UART Controller #0 (rev 21)
00:1e.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO SPI Controller #0 (rev 21)
00:1f.0 ISA bridge: Intel Corporation Device 9d4e (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 78)
6e:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller SM961/PM961

HP Recommended

What about the dmesg ?

There may be something about unknown hardware devices from the kernel log.

Check it out and see if everything alright.

HP Recommended

Hi @dariosm,  after I got my spectre x360 13, I have done some research on it.

Firstly, I logined in windows and find out the Fingerpring Sensor Device is an ACPI device whose BIOS device name is

\_SB_.PCI0.SPI0.FPNT

 

 

Then I went to Linux to check something, and wrote a little script:

#!/bin/bash

# Print DMAR info from dmesg 
sudo dmesg | grep -i dmar


# lspci: show the device from dmesg echo -e "\n\n" lspci -vv -s "00:1e.2"
# Search the ACPI device with SPI in it's path echo -e "\n\n" for i in `ls /sys/bus/acpi/devices`; do cd /sys/bus/acpi/devices/$i; grep -q -i spi path 2> /dev/null; if [ $? -eq 0 ]; then echo ====================================; echo "/sys/bus/acpi/devices/$i"; cat path; fi; done

Finally, we got some output:

 

[    0.000000] ACPI: DMAR 0x000000002F4017C0 000114 (v01 HPQOEM 83B9     00000001 HP   00000001)
[    0.004000] DMAR: Host address width 39
[    0.004000] DMAR: DRHD base: 0x000000fed90000 flags: 0x0
[    0.004000] DMAR: dmar0: reg_base_addr fed90000 ver 1:0 cap 1c0000c40660462 ecap 19e2ff0505e
[    0.004000] DMAR: DRHD base: 0x000000fed91000 flags: 0x1
[    0.004000] DMAR: dmar1: reg_base_addr fed91000 ver 1:0 cap d2008c40660462 ecap f050da
[    0.004000] DMAR: RMRR base: 0x0000002eaf7000 end: 0x0000002eb16fff
[    0.004000] DMAR: RMRR base: 0x00000038800000 end: 0x0000003cffffff
[    0.004000] DMAR: ANDD device: 1 name: \_SB.PCI0.I2C0
[    0.004000] DMAR: ANDD device: 7 name: \_SB.PCI0.SPI0
[    0.004000] DMAR: ANDD device: 9 name: \_SB.PCI0.UA00
[    0.004000] DMAR-IR: IOAPIC id 2 under DRHD base  0xfed91000 IOMMU 1
[    0.004000] DMAR-IR: HPET id 0 under DRHD base 0xfed91000
[    0.004000] DMAR-IR: x2apic is disabled because BIOS sets x2apic opt out bit.
[    0.004000] DMAR-IR: Use 'intremap=no_x2apic_optout' to override the BIOS setting.
[    0.004000] DMAR-IR: Enabled IRQ remapping in xapic mode
[    0.497544] DMAR: ACPI device "device:76" under DMAR at fed91000 as 00:15.0
[    0.497546] DMAR: ACPI device "device:77" under DMAR at fed91000 as 00:1e.2
[    0.497548] DMAR: ACPI device "device:78" under DMAR at fed91000 as 00:1e.0



00:1e.2 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO SPI Controller #0 (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP Serial IO SPI Controller
	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
	Latency: 0, Cache Line Size: 64 bytes
	Interrupt: pin C routed to IRQ 22
	Region 0: Memory at dcc31000 (64-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: intel-lpss
	Kernel modules: intel_lpss_pci




====================================
/sys/bus/acpi/devices/device:77
\_SB_.PCI0.SPI0
====================================
/sys/bus/acpi/devices/INT3441:00
\_SB_.PCI0.SPI1
====================================
/sys/bus/acpi/devices/SYNA8003:00
\_SB_.PCI0.SPI0.FPNT

 

So, as we can see, Linux had successfully found the device(SYNA8003,  the same device name like what in Windows),  but got no driver to handle the device here.  I searched this keyword with Google but hardly found anything useful.

 

Some Refer:
https://www.kernel.org/doc/Documentation/acpi/enumeration.txt

https://www.kernel.org/doc/Documentation/Intel-IOMMU.txt

http://www.catalog.update.microsoft.com/ScopedViewInline.aspx?updateid=5ebf238c-deef-4945-b6f5-09fa9...

 

HP Recommended

Anything new on this, or is the finger print scanner a dead end with eg Ubuntu 18.04 LTS?

Using an Elitebook 850 G5, over here.

//AvG
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.