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‎02-26-2022 02:25 PM

HP Recommended
Product: HP Notebook 15-da1004cy
Operating System: Microsoft Windows 11

Hello,  The battery in my HP Notebook 15-da 1004cy no longer holds a charge.  I would like to purchase a replacement but I can't figure out how to access my battery so I can see what the product number is so that I can order a replacement.  Any help would be gratefully appreciated.

 

Thank you!

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-26-2022 02:29 PM

HP Recommended

Hi:

 

Below is the link to the service manual where you can find the battery removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c06691790.pdf

 

There are also these service videos which may be of help as well...

 

https://www.youtube.com/watch?v=g48C182QiCE 

 

https://www.youtube.com/watch?v=tJXddvEkOr0 

 

https://www.youtube.com/watch?v=dM_i0Mhxszc 

View solution in original post

https://www.youtube.com/watch?v=tJXddvEkOr0
youtube.com/watch?v=tJXddvEkOr0
Learn how to remove and replace the primary storage drive assembly for HP Notebook - 15-da0000, HP Notebook - 15-db0000, HP 250 and 255 G7 Notebook PC For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available ...
https://www.youtube.com/watch?v=dM_i0Mhxszc
youtube.com/watch?v=dM_i0Mhxszc
Learn how to remove and replace the battery for HP Notebook - 15-da0000, HP Notebook - 15-db0000, HP 250 and 255 G7 Notebook PC For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at ...
2 people found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎02-26-2022 02:29 PM

HP Recommended

Hi:

 

Below is the link to the service manual where you can find the battery removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c06691790.pdf

 

There are also these service videos which may be of help as well...

 

https://www.youtube.com/watch?v=g48C182QiCE 

 

https://www.youtube.com/watch?v=tJXddvEkOr0 

 

https://www.youtube.com/watch?v=dM_i0Mhxszc 

https://www.youtube.com/watch?v=tJXddvEkOr0
youtube.com/watch?v=tJXddvEkOr0
Learn how to remove and replace the primary storage drive assembly for HP Notebook - 15-da0000, HP Notebook - 15-db0000, HP 250 and 255 G7 Notebook PC For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available ...
https://www.youtube.com/watch?v=dM_i0Mhxszc
youtube.com/watch?v=dM_i0Mhxszc
Learn how to remove and replace the battery for HP Notebook - 15-da0000, HP Notebook - 15-db0000, HP 250 and 255 G7 Notebook PC For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at ...
2 people found this reply helpful
Was this reply helpful? Yes No

‎02-26-2022 03:41 PM

HP Recommended

Thank you so much!  I really appreciate your help!  

Was this reply helpful? Yes No

‎02-26-2022 03:48 PM

HP Recommended

You're very welcome. 

Was this reply helpful? Yes No
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