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‎01-15-2026 10:16 AM - last edited on ‎01-15-2026 11:24 AM by Moderator

HP Recommended

Hi,

I am trying to log onto my computer (Chromebook) as the owner. I already have an account on this computer (as owner). I am using my [Edited] account but it keeps coming up with an error “Something Went Wrong”. The password is correct- I just tried it on my normal [Edited] account; and I reset it and waited 2 days to try again. I have tried the other forms, such as a passkey and logging in with the camera option. I keep getting the same error code. I only get a different error code when I enter the password wrong. I have updated it and reset it multiple times now. I am not sure what else to do to get in, I am stuck using a “guest” account. It’s a relatively “new computer” I got it in May of 2024. But the subscription tech support wants is worth more than the computer. 
please help! 

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