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‎02-27-2021 11:47 AM

HP Recommended
Product: HP Spectre x360 Convertible Laptop-PC 14
Operating System: Microsoft Windows 10 (64-bit)

Bluetooth mouses lag with a brand new HP x360 spectre.  Bios and all driver updates are done. Logitech's latest drivers and software are on it. The problem is with two different Logitech mice running on other laptops with no problems.

WhatsApp support non responsive

2 people had the same question
2 REPLIES 2

‎03-04-2021 07:26 AM

HP Recommended

anybody?

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‎03-04-2021 08:52 AM

HP Recommended

@Sness1

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

If you are experiencing problems with a Wi-Fi Mobile Mouse, use one of the other sections in this document that matches the mouse problem. Then, if the issue continues, refer to the HP support document Use and Troubleshoot HP Wi-Fi Mobile Mouse for further troubleshooting.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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