Re: Long Drive Self Test Failure; no failure ID was given - HP Support Community

fto1481 · ‎04-06-2019

Failure of Long Drive Self Test, however no Failure ID was given? how do you fix something when diagnostics does not tell you whats wrong?

erico · ‎04-07-2019

Hi @fto1481 ,

Did you mean the hard drive long test?

Was that done in the HP Hardwrea Diagnostics UEFI utility?

I suggest that you connect the power adapter and run the Extensive hard drive test.

Four to five years is about the time to consider replacing a notebook.

The documentataion I have used as reference shows your notebook model as a 2015 model year edition. Is that correct?

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fto1481 · ‎04-19-2019

replaced hard drive and battery, still getting same error code 10008, replace hard drive. this is crap

erico · ‎04-21-2019

In the first post you made, you did not provide the " same error code 10008".

That would have been helpful. More information is far better than just a general desription.

From which specific component test did that error code come from?

Why did you replace the battery?

Did you reinstall the operating system to the new hard disk?

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Long Drive Self Test Failure; no failure ID was given

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