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Loud fan noise and vibrate

Pavilion 15 p248ne
Microsoft Windows 8.1 (64-bit)
Hello, So this started happening when I was moving the laptop one day (when it was on) the fan suddenly got very loud and the whole laptop was vibrating, it sounded like the fan was touching something while it spins which made the vibrating and loud noise, it sounds exactly like this https://www.youtube.com/watch?v=QkCLubSukzI I fixed it by restarting the laptop (sleep works too, seems like whatever makes the fan stop) but now it randomly happens, the normal noise of the fan has changed and it sometimes gets that loud again as showed in the video and then I have to restart to fix it. I've tried to open the laptop but some screws were too hard and stuck lol so I gave up. and I've cleaned the vents from dust.
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Hey @amro2

 

Welcome to the HP Support Forums!

 

You had mentioned that you are hearing a loud noise and that the HP Pavilion Notebook - 15-p248ne is vibrating when this occurs. You believed that it sounded like the fan was touching something while spinning. I also watched the YouTube video that you had provided for me. That was very helpful! Thank you. 

 

One of the possibilities may be that the fan needs to be cleaned. 

 

Even though you had not stated that you are not having issues with heat, there is a document called Fan is Noisy and Spins Constantly. This document has troubleshooting steps that may help. I realize that you are not having an issue more intermittently than you on a regular basis, however, the steps in the document may lead you in the proper direction for a resolution. 


I am going to provide you with the HP Pavilion 17 Notebook PCHP Pavilion 15 Notebook PC Maintenance and Service Guide for your reference. 

 

If none of the steps above help, and the Notebook is still in warranty (please use the Warranty Checker if you are unsure), I would not suggest opening up the Notebook. Although opening up the notebook should not void your warranty, if any damage is caused during the process without contacting HP Support then it can void your warranty. If you are still in warranty, please use the following link to create yourself a case number:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

 

If any of this information helps you to a resolution, please share with others by marking the appropriate post as an Accepted Solution. If you would like to show your appreciation for my efforts today, please take a second to click the Thumbs Up button below. 

 

Thank you for joining in. 

Have a wonderful day! :)

EmeraldAvenger
I work on behalf of HP


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amro2 Top Student
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Hey

 

 

Thanks for your respond, I have had overhaeating issues before this started happening, I also made a thread about it here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Pavilion-15-p248ne-heating-issu... the CPU temps would get to 100c (while playing games) and the only thing that helped was setting the maxmimum processor state to 98%

I've recently updated the BIOS and the temps are still the same, and the warranty has expired.

for the software I don't have much stuff just an antivirus and drivers from HP (rapid storage, safe guard..) and my CPU doesnt get used up when idle.

 

a couple of guys on youtube (including the video I posted) had solved the fan problem by opening the laptop and applying something greasy (a lubricant) to the fan to make it spin smoothly and remove the loud noise and vibration, should I do this too?

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Hey, 

 

You had said: 

 

a couple of guys on youtube (including the video I posted) had solved the fan problem by opening the laptop and applying something greasy (a lubricant) to the fan to make it spin smoothly and remove the loud noise and vibration, should I do this too?

 

I would highly recommend taking the Notebook to a local repair facility. You had mentioned having an issue with taking the screws out because they are stuck and to put the lubrication into the Notebook would require the Notebook to be opened up. In this case, personally, it would be best to take it to a local repair shop, they will have the lubricant for the fan, and they will be able to tell you if something is wrong internally. 

 

Hope this helps! 

Take care! :)

EmeraldAvenger
I work on behalf of HP


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A new fan is less than $20. To save $20 you are going to put something greasy into a fan spinning inside your laptop at 1500-2500 rpm and throwing little fine particles of whatever it is inside your laptop? I don't think so. Take it to somebody who can disassemble it and be prepared to pay for a new fan. 

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amro2 Top Student
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Okay so.. this is weird.

 

 

I was desperately cleaning the vents before using my laptop today, and the weird fan noise is gone? it's back as it was before. I've played CS GO for a bit to see if how it sounds on high cpu load and it gets normally loud without the noise sounding like its touching something, even the temps are lower now! :S

 

 

TY for the help, I'll keep the vents clean. I thought they were clean before o_O sorry!

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Hi amro2, 

 

I am glad that the Notebook has started working for you! Sometimes a good cleaning/dusting is all it needs. :) 

 

Could you please mark my first post as an Accepted Solution so that others can find out what worked for you? This will allow others to follow the document to clean out their Notebooks, and hopefully help resolve the issue they are experiencing as well. 

 

To say thanks, please use the Thumbs up button. 

 

Wishing you the best :)

Take care! 

 

 

EmeraldAvenger
I work on behalf of HP


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Oh no! 

 

I still highly recommend that you take the Notebook to a local repair facility. They should have lubricant for the fan if that is the issue. If not, they will be able to tell you if a wire possibly came loose, if you need to replace the fan etc. It would be your best approach to rectify the situation. Once they open it up, they should be able to tell you exactly what is causing the issue. 

 

Hope that helps! 

Have a great day! 

EmeraldAvenger
I work on behalf of HP


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Hellow! I have purchased a new hp laptop one week ago but its fan spins all the time and it is noisy and give out a sound like the fan is touching a case! And the whole computer vibrates what is the problem?
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