Low primary battery dictated. This massage comes at startup before windows starts loading.

[Eliben]

Am using Hp G62, Windows 7 ultimate. 

At start, the system pauses on a black screen showing "primary battery capacity is low, consider replacement"... Though not exact statement. 

What do I do? 

[Riddle_Decipher · Accepted solution]

@Eliben Welcome to HP Community!

On startup, HP utilities perform a system validation. Once your computer has passed this check, the utilities then performs a battery check by examining the remaining capacity of the primary battery as well as the capacity of any secondary battery that may be installed.

In order to confirm that the battery results are accurate, update the BIOS to the latest version, and then run the battery test again from UEFI Setup or HPSA. For more information on how to update the BIOS, please see the appropriate support document for specific steps:

• Updating the BIOS (Notebooks)

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.