M.2 2280 SSD NVME Not showing up in BIOS/DEV. MANAGER/DISK MNGMT.

[14-FQ0037NR]

My Laptop specs: HP Laptop 14-fq0037nr Product Specifications | HP® Customer Support

My PCIE NVME SSD M.2 2280 drive: Amazon.com: PNY XLR8 CS3030 250GB M.2 PCIe NVMe Gen3 x4 Internal Solid State Drive (SSD), Read up to...

I have reseated the ssd multiple times so I know for certain it is correctly inserted.

note: I only have one slot.

I have done a system recovery/factory reset and i still cannot figure out why this laptop does not detect the SSD.

BIOS is up-to-date.

edit: It may be important to note that It is  not in S-mode.

[Paul_Tikkanen]

Hi:

The service manual indicates that NVMe drives are supported.

Maintenance and Service Guide (hp.com)

I have read a few posts from folks with other models that indicate the drive doesn't show up in the BIOS, but you can install an operating system on it, boot from it, etc.

Have you tried clean installing W10 on the SSD?

If not, make a bootable USB W10 installer using the Media creation tool from the link below.

Download Windows 10 (microsoft.com)

If Windows cannot find the drive when you go to install it, is it possible the drive is DOA?

It should be working.

One thing to note...if you have the 2.5" drive connected and an OS installed, the PC will always want to boot from the 2.5" drive and not the SSD.

Dual drive configurations are set up with no OS on the 2.5" drive, and the OS on the SSD.

[14-FQ0037NR]

The main drive C drive (C: ) is actually a chip eMMC so it is integrated. 

It is a possibility that the SSD is doa, but I doubt it , If someone can offer me some troubleshooting advice I'd like to take that route before sending it back and ordering a new one.

I'd like to keep Windows 10 on the eMMC 64gb, and use the M.2 for additional storage.

[Paul_Tikkanen]

If your notebook has an eMMC drive, then I am almost 100% certain that the M.2 slot is disabled, and is not usable.

[14-FQ0037NR]

Hmm, if it is disabled then is it not a matter of enabling it?

[Paul_Tikkanen · Accepted solution]

I don't believe there is a setting to enable the slot.

It is as if it wasn't there.

I'm surprised the slot is even on the motherboard on PC's with eMMC drives.

[14-FQ0037NR]

I appreciate your input, I will discontinue trying to get it to work.

[Paul_Tikkanen]

You're very welcome.

I looked in chapter 5 of the service manual to see if the eMMC drive was a removable part, and unfortunately it isn't.

I was thinking if you could remove it, the M.2 slot would 'come alive'.