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‎01-15-2022 07:23 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello, i tried inatalling a m.2 ssd on my HP PAVILLION CC738TX. But it seems that it cant read it. Thia is the photo of the m.2 ssd. What seems to be the problem. Please help me. 

20220109_155208.jpg

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-16-2022 07:08 AM - edited ‎01-16-2022 07:10 AM

HP Recommended

Hi:

 

That makes no difference,

 

All M.2 slots look like they support NVMe drives.

 

The SATA drive with two notches will fit just fine in that slot.

 

You have to read the service manuals for any PC you plan on installing a M.2 SSD to see what type they support.

 

Some support SATA only like your notebook.  Some support NVMe only, and some support both.

View solution in original post

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8 REPLIES 8

‎01-15-2022 07:42 PM

HP Recommended

Hi:

 

The reason that drive didn't work is because it is NVMe and your notebook's M.2 slot only supports SATA.

 

See chapter 1 of the service manual for the supported drive types...

 

HP Pavilion 15 Laptop PC Maintenance and Service GuideIMPORTANT! This document is intended for HP au...

1 person found this reply helpful
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‎01-16-2022 05:41 AM

HP Recommended

Do you have any product reccomendation? It seems that its hard to find the right sata for my device.

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‎01-16-2022 06:28 AM

HP Recommended

You posted this same inquiry elsewhere but left out the part about already trying the NVME. 

 

https://www.amazon.com/Blue-NAND-1TB-SSD-WDS100T2B0B/dp/B073SB2MXT/ref=sr_1_4?crid=3EJW34CY0QAUU&key...

 

Available through US Amazon shipped to the Phillipines with Borderlinx

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‎01-16-2022 06:28 AM - edited ‎01-16-2022 06:31 AM

HP Recommended

Hi:

 

Can you get this brand in the Philippines?

 

In the USA it has the best performance for the price.

 

Amazon.com: Western Digital 500GB WD Blue 3D NAND Internal PC SSD - SATA III 6 Gb/s, M.2 2280, Up to...

 

This would be another option if you can't get the WD Blue...

 

Amazon.com: PNY CS900 500GB M.2 SATA III Internal Solid State Drive (SSD) - (M280CS900-500-RB)​ : El...

 

 

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‎01-16-2022 07:06 AM

HP Recommended

Hello, i dont think if this fits in my device?it has two holes in my hp pavillion cc738tx it has only one.

20220116_220545.jpg

 

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‎01-16-2022 07:08 AM - edited ‎01-16-2022 07:10 AM

HP Recommended

Hi:

 

That makes no difference,

 

All M.2 slots look like they support NVMe drives.

 

The SATA drive with two notches will fit just fine in that slot.

 

You have to read the service manuals for any PC you plan on installing a M.2 SSD to see what type they support.

 

Some support SATA only like your notebook.  Some support NVMe only, and some support both.

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‎01-16-2022 07:35 AM

HP Recommended

So you are saying i can put it into my device even if it has two notches? If so then, thankyou for your help! I appreciate it a lot.

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‎01-16-2022 08:04 AM

HP Recommended

You're very welcome.

 

Yes, that is what I am saying.

 

There is nothing to prevent a M.2 SATA SSD with two notches from fitting and working in the M.2 slot with one key.

 

The second notch in the SATA M.2 SSD just doesn't use those contacts in the M.2 slot where it goes.

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