Solved: M.2 not detected - HP Support Community

Marwan498 · ‎07-25-2021

I found that my laptip contains a m.2 drive but it does not detected in the bios or windows .. the m.2 is nvme type

How can i fix this issue ???

Paul_Tikkanen · ‎07-25-2021

Hi:

That is correct. That's not the right type of SSD for your notebook.

So it looks like from the part number in your screenshot, you installed a 256 GB NVMe drive.

This is the SATA drive that I recommend for your notebook. It has the best performance for the price.

It's 500 GB, but it costs just a little more than the 250 GB storage size. For double the storage it is worth the $11 extra cost.

This would be a decent budget model 250 GB M.2 SATA SSD.

Paul_Tikkanen · ‎07-25-2021

Hi:

Your notebook's M.2 slot only supports SATA SSD's only, not NVMe.

That is why the NVMe drive you installed doesn't work.

There is no fix. Return/exchange the NVMe drive for a SATA M.2 drive, and you will be all set.

See chapter 1 of the service manual for the supported drive types...

Marwan498 · ‎07-25-2021

So the ssd in this photo is not the right one ?? Right ??

Also can you recommend an ssd model to be easier for me to exchange it ?

Paul_Tikkanen · ‎07-25-2021

Hi:

That is correct. That's not the right type of SSD for your notebook.

So it looks like from the part number in your screenshot, you installed a 256 GB NVMe drive.

This is the SATA drive that I recommend for your notebook. It has the best performance for the price.

It's 500 GB, but it costs just a little more than the 250 GB storage size. For double the storage it is worth the $11 extra cost.

This would be a decent budget model 250 GB M.2 SATA SSD.

Marwan498 · ‎07-25-2021

Thank you very much for your support and help ❤❤

Paul_Tikkanen · ‎07-25-2021

You're very welcome.

Glad to have been of assistance.

M.2 not detected