M2 SSD (Gen 3) Compatibility Issue

[anthigaid]

Hello all,

I recently bought the following M2 256GB (Gen 3) SSD: Here's the link

I tried installing it to my laptop (ProBook 470 G4 Notebook), however it isn't recognized and even stopped the laptop from booting during certain attempts.

I'm not sure if it's a compatibility issue or perhaps there's a problem with the slot itself, although I've never tried installing a different SSD, so I highly doubt it's the slot...

Thank you for your suggestions!

[tk_srq · Accepted solution]

@anthigaid,

Your service manual (pages 1-2) indicates your model supports 2.5" hard drives and M.2 SATA SSDs only (not M.2 NVMe). Most likely that's the reason why the system doesn't recognize it. 

 HP ProBook 470 G4 Notebook PC Maintenance and Service Guide

[anthigaid]

Yeah, I came to the same conclusion more or less, so thank you for confirming!
I'll try getting a different SSD, one that will preferably work this time hahaha