MAX RAM on Pavillion power 15-cb031ng and Overheating issues

[Tobito]

Dear Community,

In the course of opening up my Notebook for the first time to clean the interior from dust and stuff and probably applying fresh cooling paste. I am considering to add/replace more RAM. I found different information about the max RAM fort this specific Notebook, ranging from 16GB max to 32GB or even 64GB max. (official HP and crucial scan say 16GB max, other internet sources say 32GB or even 64GB).

Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz

Currently installed is 1x 8GB Samsung 2400MHz

Does it have to be the exact same Part (same specs, same manufacturer and so on) if I just want to add 8GB more or can I take products from different manufacturers. For which specific values I have to keep an eye out.

Whats optimal there?

Any suggestions, recommendations or experience with RAM upgrade or replacements for HP Notebooks. Or Cleaning Notebook interior..

Thanks in advance.

[praveen196]

@Tobito Welcome to HP Community!

I understand that you would like to upgrade the ram.

I have checked the manual (page number 1)

Your model has Two non-customer-accessible/upgradable memory module slots DDR4-2400 dual channel support  and  Supports up to 16 GB of system RAM in the following conƭgurations

 ● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

 ● 6144-MB total system memory (4096×1) + (2048×1)

 ● 4096-MB total system memory (4096×1)

Your laptop support up to 32GB not more than that.

I have a few steps to resolve this issue:  

Symptoms of heat issues and causes of excessive heat  

The following list describes some of the issues caused by overheating in the notebook:  

• Games stop responding during play.  

• Windows stops responding during use.  

• Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.  

• When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.  

The following list describes some causes of excessive heat:  

• Dust inside the laptop.  

• A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  

• Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  

• High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  

Step 4: Using HP CoolSense technology  

Step 5: Placing the notebook in a cooler room  

Step 6: Testing for hardware failure  

If the hardware has failed, capture the failure ID and revert for further assistance.  

 
If the Fan is Noisy and Spins Constantly, PC is Warmer than Normal: Click here for more details. 

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