• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-02-2023 10:02 AM

HP Recommended

Dear Friends,

 

I have a HP Pavilion G6 laptop running Linux mint .This laptop has been running fine for the last 2 years.
Recently, I observed that the laptop is not charging using the laptop power adapter.

I therefore removed the laptop battery MU06   and found that the laptop powers on fine without it. Therefore , I feel the problem is related to the laptop battery MU06.

 

I have removed and reinserted the MU06 battery but the problem remains the same.

 

Questions:

 

1. How do I resolve this?

 

2. Do I need any specific software for the battery to function fine?


3. Should I buy a MU06 third party vendor battery from Amazon.com?

 

Please advise.

~Vir

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.