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HP Recommended
HP Pavilion dv6-6172nr
Microsoft Windows 7 (32-bit)

My laptop HP Pavilion DV6 has no signs of "ss", "2.0", or "3.0". It has all ports of USB in Black/grey tongue.

Please check the image of my device manager. Tell me it has USB 3.0 port or not.

[![click here to view the snap][1]][1]


i checked it with "HP Support Assistant", i installed "HP Support Assistant", it showed me

MY PC Product name: HP Pavilion Notebook Serial number: Product number: A3x35UA#ABA click here to view image

i pasted A3x35UA#ABA in google search engine and got model name "HP Pavilion dv6-6172nr" , i searched "HP Pavilion dv6-6172nr" specification, i found it has 2 USB Port 2.0 and 2 USB Port 3.0 . https://support.hp.com/us-en/document/c03068259

 

But again problem is: When i connect my Kingston 3.0 usb in all 4 usb ports, which are in Black/Grey color but not Blue, my system said:"It can perform faster, if it is connected with Super Speed 3.0 ports"

**1)** **but why ? if my laptop have 3.0 why this message appear while connecting 3.0 usb in ports....**

**2)** IF my laptop have USB Ports 3.0 ports, i have 4 ports, my question is >>> which are 2.0 and 3.0 ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

From: http://h10032.www1.hp.com/ctg/Manual/c02824797

 

Page 12

 

 

 

LEFT SIDE

 

5) USB ports (2) Connect optional USB devices.

 

NOTE: Depending on your computer model, your computer may be equipped with 2 USB 3.0 ports,

which connect optional USB 3.0 devices and provide enhanced USB power performance.

USB 3.0 ports are also compatible with USB 1.0 and 2.0 devices.

----------------

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Any USB 3 ports on your computer should be labelled, in one of the following ways:

 

 

 

showing that "Super Speed" icon, or:

 

 

Note the "blue" colour of the "tongue".

 

Also, note that if you connect a USB 3 device into a USB 2 port, Windows may report "this device can perform faster if you connect it to a USB 3 port" (or wording something like that).

 

P.S. If you don't see the above images, wait an hour, for a "moderator" to "approve" the image (presumably, they do not want "Not Suitable For Work" images to automatically be visible).

 

HP Recommended

From: http://h10032.www1.hp.com/ctg/Manual/c02824797

 

Page 12

 

 

 

LEFT SIDE

 

5) USB ports (2) Connect optional USB devices.

 

NOTE: Depending on your computer model, your computer may be equipped with 2 USB 3.0 ports,

which connect optional USB 3.0 devices and provide enhanced USB power performance.

USB 3.0 ports are also compatible with USB 1.0 and 2.0 devices.

----------------

 

 

HP Recommended

On my Notebook:

 

1) Now, found 2 usb ports  with small symbol ss on left side of my laptop

 

3.png

 

2) but these 2 usb ports tongue is in Black Color.

 

2.0VS3.0.jpg

 

3) When i connect USB 3.0 with these ports, this message not appear:

"this device can perform faster if you connect it to a USB 3 port" 

 

Result :

 

its mean , i have 2 usb ports 3.0 ? am i right ?     

 

 

HP Recommended

> it  means  that  I  have 2 usb  ports 3.0 ? am  I  right ?  

 

Yes, you are correct. 

 

Please click "thumbs up" and "accept as answer" if I have helped you.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.