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HP 15-d038dx
Microsoft Windows 10 (64-bit)

My system has the Core i3-3130m and want to upgrade to the fastest chip it can take....  Would the i7-3632qm work on this motherboard?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI @ DACovington,

 

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance regarding upgrading the processor on your computer. It will be a delight to assist you here.:)

Superb analysis and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score. 🙂

 

For better clarity and to assist you better I would require more information regarding this:

  • Did you check the service and Maintenance Guide for the supported list of processors?

Let me keep you posted that the processor i7-3632qm is not supported b the computer’s motherboard.

  • Product specs of the computer: http://hp.care/2uxDvpg
  • Service and maintenance manual link: http://hp.care/2sDcjIj please check page# 97 for the supported list of processors with their related part numbers.
  • The best upgrade for this notebook would be Intel Core i5 3230M processor (2.60-GHz 3.0-MB L3 cache, dual core, 35 W)  part number is 711903-002.
     
  • Please contact the HP part store via this link: http://hp.care/2rQLe1b and select the country and follow the on-screen instructions. You might get a phone number to call them also.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

DavidSMP
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

HI @ DACovington,

 

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance regarding upgrading the processor on your computer. It will be a delight to assist you here.:)

Superb analysis and brilliant diagnosis of the issue before posting. 🙂 Kudos to you on that score. 🙂

 

For better clarity and to assist you better I would require more information regarding this:

  • Did you check the service and Maintenance Guide for the supported list of processors?

Let me keep you posted that the processor i7-3632qm is not supported b the computer’s motherboard.

  • Product specs of the computer: http://hp.care/2uxDvpg
  • Service and maintenance manual link: http://hp.care/2sDcjIj please check page# 97 for the supported list of processors with their related part numbers.
  • The best upgrade for this notebook would be Intel Core i5 3230M processor (2.60-GHz 3.0-MB L3 cache, dual core, 35 W)  part number is 711903-002.
     
  • Please contact the HP part store via this link: http://hp.care/2rQLe1b and select the country and follow the on-screen instructions. You might get a phone number to call them also.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, Going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂

 

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

DavidSMP
I am an HP Employee

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