Showing results for 
Search instead for 
Did you mean: 
Level 1
7 3 0 0
Message 1 of 3
Flag Post

Max Memory and Speed of Ram

HP Recommended
HP Envy 17-ae051na
Microsoft Windows 10 (64-bit) that is my current spec for my notebook/laptop Service Manual for my notebook/laptopmax capacity  in kb but if you convert it to gb it says 32gbmax capacity in kb but if you convert it to gb it says 32gb


I'm wanting to upgrade the RAM as I need more than 8gb total RAM, however HP and some websites are saying 16gb total RAM can be installed but windows cmd and cricial say I can have 32gb total RAM. but im not sure what frequency ram I can install. If anyone knows the max RAM and Frequency I can install that would be much apricated. 

Level 21
Level 21
126,274 116,455 18,905 28,858
Message 2 of 3
Flag Post
HP Recommended



The Crucial memory report indicates a max of 2 x 16 GB of memory.


Memory RAM & SSD Upgrades | hp - compaq | envy 17 | ENVY 17-ae051na |


But since the service manual indicates the max is 2 x 8 GB, I am not sure what to tell you.


In theory, your notebook's processor and chipset should support 2 x 16 GB of memory.


You would want DDR4-2400 memory because it is only going to run at 2133 MHz anyway because that is the fastest speed your notebook's processor can run the memory at.


Intel® Core™ i7-7500U Processor (4M Cache, up to 3.50 GHz ) Product Specifications


0 Kudos
Level 19
Level 19
88,625 88,511 11,313 24,296
Message 3 of 3
Flag Post
HP Recommended



From its specs, it has 8 GB DDR4-2133 SDRAM (2 x 4 GB) now (both slots are occupied). You can ugrage to


   (a) 16GB using the following compatible RAM (will only run @ 2133MHz)


   (b) 32GB using the following compatible RAM (will only run @ 2133MHz)





**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation