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- Re: Max RAM Upgrade HP ENVY x360 Convertible 15- bp1xx

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1 REPLY 1
07-25-2021 05:40 AM - edited 07-25-2021 05:41 AM
Here is the Service Manual:
There is a single memory slot. You can insert a 16 gb module of DDR4-2666 which will bridge to -2400 speed. Depending on your exact model it may or may not have 4 gb of soldered on memory on the motherboard. So on some models you can have 12 gb by installing an 8 gb module but in all cases it will register 16 gb total with a single 16 gb module.
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