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‎02-18-2023 02:59 PM

HP Recommended
Product: 13-BF0013DX

Good Day.

 

What is the maximum supported memory and/or all supported memory configurations for the 13-BF0013DX (HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000) laptop?

 

I've searched high & low on the HP Support site but can't seem to find this info. Did I miss something?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2023 03:44 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Maintenance and Service Guide (hp.com)

 

According to chapter 1, the memory is an integral part of the motherboard (onboard) and cannot be upgraded.

 

If you look at chapter 3 the model series comes with motherboards configured with different amounts of memory.

 

If you look at chapter 5, you will not find a procedure to remove or replace the memory.

 

The service teardown video shows no procedure to remove or replace the memory.

 

Removing & Replacing Parts | HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 PC | HP Support - You...

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3 REPLIES 3

‎02-18-2023 03:44 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Maintenance and Service Guide (hp.com)

 

According to chapter 1, the memory is an integral part of the motherboard (onboard) and cannot be upgraded.

 

If you look at chapter 3 the model series comes with motherboards configured with different amounts of memory.

 

If you look at chapter 5, you will not find a procedure to remove or replace the memory.

 

The service teardown video shows no procedure to remove or replace the memory.

 

Removing & Replacing Parts | HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 PC | HP Support - You...

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1 person found this reply helpful
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‎02-18-2023 06:32 PM

HP Recommended

That's an unfortunate answer... but it's the answer. Thanks, mate!

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‎02-18-2023 06:34 PM

HP Recommended

You're very welcome.

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