• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-18-2023 02:59 PM

HP Recommended
Product: 13-BF0013DX

Good Day.

 

What is the maximum supported memory and/or all supported memory configurations for the 13-BF0013DX (HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000) laptop?

 

I've searched high & low on the HP Support site but can't seem to find this info. Did I miss something?

Tags (1)
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2023 03:44 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Maintenance and Service Guide (hp.com)

 

According to chapter 1, the memory is an integral part of the motherboard (onboard) and cannot be upgraded.

 

If you look at chapter 3 the model series comes with motherboards configured with different amounts of memory.

 

If you look at chapter 5, you will not find a procedure to remove or replace the memory.

 

The service teardown video shows no procedure to remove or replace the memory.

 

Removing & Replacing Parts | HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 PC | HP Support - You...

View solution in original post

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎02-18-2023 03:44 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook's model series.

 

Maintenance and Service Guide (hp.com)

 

According to chapter 1, the memory is an integral part of the motherboard (onboard) and cannot be upgraded.

 

If you look at chapter 3 the model series comes with motherboards configured with different amounts of memory.

 

If you look at chapter 5, you will not find a procedure to remove or replace the memory.

 

The service teardown video shows no procedure to remove or replace the memory.

 

Removing & Replacing Parts | HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 PC | HP Support - You...

Tags (1)
1 person found this reply helpful
Was this reply helpful? Yes No

‎02-18-2023 06:32 PM

HP Recommended

That's an unfortunate answer... but it's the answer. Thanks, mate!

Was this reply helpful? Yes No

‎02-18-2023 06:34 PM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.