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‎08-08-2022 01:44 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have HP EliteBook 840 G7 running on Win10 20H2. The latest BIOS update Ver. 01.09.00, 07/04/2022 changed the battery management 'option to maximize battery' duration. I changed to to my desired option 'maximize battery health', which was selected before update (it prevents from charging more than 80% when plugged). However it does not work, the battery charges up to 100%. Is there a way to fix it? 
I also tried 'let hp optimise battery life' option but it doesn't work the way I want.

Category:
2 REPLIES 2

‎08-08-2022 03:57 AM

HP Recommended

Hello @kieltrx 

 

Since BIOS 01.06.01 Rev.A no change had been made to <battery management>

 

Try 

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

Test <all> but focus on power/battery test

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

 

 

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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‎08-08-2022 03:46 PM

HP Recommended

Hi @kieltrx 

 

verify in the HP Power Manager application that you have selected "maximize battery health". if you want to do it from the BIOS you must uninstall this application.

 

The latest version of HP Power Manager is :

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-840-g7-notebook-pc/33386515/... 

 

This version has two options and they are the ones observed in the BIOS.

 

The version that still allows you to specify the 80% charge option is

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elitebook-840-g7-notebook-pc/33386515/... 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
1 person found this reply helpful
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