• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Notebook 15
Microsoft Windows 10 (64-bit)

Hello HP Community, 

I was browsing around online seeing if I could update my HP Notebook 15 (F387WM) laptop past 8 GB of RAM. I'm not totally sure if the website I was looking at is accurate, so I just wanted to post a question here to be certain.

Can my HP Laptop be upgraded past  8 GB in RAM or am I stuck at 8?

 

Thanks in advance,

Ian Fettes

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Ian,

Your notebook supports max 16GB of DDR3L 1600MHz RAM(2x8GB) even if service manual mentions 8GB

You can purchase from your preferred brand

Example:

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-f387wm#memory

 

On page 29 of service manual you can see the steps to install the RAM

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

Another upgrade you should perform that would be to replace the Hard Drive with a 2.5" SATA3 SSD. It would give a great boost in performance in everyday usage.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

edit

View solution in original post

6 REPLIES 6
HP Recommended

Hi Ian,

Your notebook supports max 16GB of DDR3L 1600MHz RAM(2x8GB) even if service manual mentions 8GB

You can purchase from your preferred brand

Example:

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-f387wm#memory

 

On page 29 of service manual you can see the steps to install the RAM

http://h10032.www1.hp.com/ctg/Manual/c04763999

 

Another upgrade you should perform that would be to replace the Hard Drive with a 2.5" SATA3 SSD. It would give a great boost in performance in everyday usage.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

 

edit

HP Recommended

Thank you guys, I was deeply confused because the service manual says 8 GB max and the Crucial scan says 16 GB. I understand now. And I do actually have a SSD drive, and that helps a lot! 😄

HP Recommended

You're welcome.

Let us know if you need any further help.

 

All the best,

David

HP Recommended

@Paul_Tikkanen 

I cannot send messages to you.

Anyway, sorry, bad day. But I just now see that it has been solved by Mod.

 

David

HP Recommended

No problem & thanks David.

 

Have a great day, and stay well.

 

Paul

HP Recommended

Thanks and all the best to you in these strange times.

On a lighter note " I do not think Man, Woman, and Kids are meant to be together 24/24 and 7/7". The freedom of work. 😀

 

and as you say keep well.

 

David

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.