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15s-dr0002tx

Hi, I want to get information about the max ram capacity of my laptop. hp

15s-dr0002tx

 

1 REPLY 1
HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP 15 Laptop PC

 

Chapter 1 has the memory upgrade info.

 

According to the manual, you can install up to 2 x 8 GB of DDR4-2400 memory.

 

If you want to install more memory than 16 GB, you can do this to see how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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