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HP Recommended

I have a HP15 bs289wm laptop and everywhere on the internet (including Crucial Memory) says that the maximum supported RAM is 8GB. It comes with one RAM slot. I saw a command string which shows the maximum memory supported for any computer (supposedly). I got the command string right here from this community since week. I ran the command in command prompt just now.

 

The command is: wmic memphysical get maxcapacity
Then divide the number provided in the report by 1,048,576

 

After doing all that the calculator reports 16 so I would like to know if it's really 8GB or 16GB as maximum RAM support. 

Regards,

Andrew.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi, Andrew:

 

The report is picking up the circuitry for the missing 2nd memory slot. 

 

If the single slot supported a 16GB memory chip, the report would have returned a 33,xxx,xxx number. 

 

Your notebook only supports 1 x 8 GB of memory. 

View solution in original post

3 REPLIES 3
HP Recommended

Hi, Andrew:

 

The report is picking up the circuitry for the missing 2nd memory slot. 

 

If the single slot supported a 16GB memory chip, the report would have returned a 33,xxx,xxx number. 

 

Your notebook only supports 1 x 8 GB of memory. 

HP Recommended

Thank you so much. I greatly appreciate your assistance. Two heads are indeed better than one. I upgraded to 8GB last week and noticed the outline for where the second slot should have been...I know these marketing stuff, a higher end model would more than likely have that slot in place. What you said does indeed make sense, the circuitry is there so it calculates it. Thanks for your great insight. May this community live on forever.

 

Regards,

Andrew.

HP Recommended

You're very welcome,  Andrew.

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