• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-20-2024 12:57 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (300N1AV)
Operating System: Microsoft Windows 11

Good evening,

I am writing to know the maximum amount of RAM supported by my device. Searching online it brings me a maximum amount of 16 GB of RAM, yet, on a test on HP Support Assistant it reports a maximum amount of RAM up to 128 GB. I also checked on cmd and it seems correct. Is this reliable? because I would like to expand it up to 32GB. Thanks in advance.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-20-2024 01:27 PM

HP Recommended

Good evening:

 

Your notebook should be able to support 2 x 16 GB of DDR4-3200 CL22 memory.

 

https://www.crucial.in/compatible-upgrade-for/hp-compaq/pavilion-x360-14-dy0000

 

Below is the link to the service manual:

 

http://h10032.www1.hp.com/ctg/Manual/c07014188.pdf

 

HP indicates the maximum memory is 2 x 8 GB, but that is probably an understatement.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎11-20-2024 01:27 PM

HP Recommended

Good evening:

 

Your notebook should be able to support 2 x 16 GB of DDR4-3200 CL22 memory.

 

https://www.crucial.in/compatible-upgrade-for/hp-compaq/pavilion-x360-14-dy0000

 

Below is the link to the service manual:

 

http://h10032.www1.hp.com/ctg/Manual/c07014188.pdf

 

HP indicates the maximum memory is 2 x 8 GB, but that is probably an understatement.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.