• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Why does HP not have any specifications, to be honest it is quite unprofessional.

HP Recommended

How sure are you that it can upgrade to 16GB? I really don't want to spend 100$+ on 2x8 RAM for the laptop not being able to use them.

HP Recommended

This is a peer to peer forum.

 

We do not work for or represent HP.

 

I have given you the best info available.

 

You will need to contact HP in Italy if you are not satisfied with any of the responses.

 

Computer laptop, desktop, stampanti, inchiostro e toner | HP® Italia

 

 

HP Recommended

I am aware that you're not HP.

HP Recommended

If you are aware of this, then why ask questions we can't answer?

 

I've already told you that your notebook will support 32 GB of memory, therefore 16 GB of memory will work as well.

HP Recommended

How do I know if you can or cannot answer? If I want to ask questions that I am interested in knowing the answer to why not ask?

You gave me the EQ3XXX but what about the NL part? How does the naming system work?

HP Recommended

The 'nl' means the notebook is marketed in Italy.

 

The entire 15s-eq3xxx model series no matter what exact model it is, supports 2 x 16 GB of memory.

 

What more do you need to know?

 

I have nothing else to write.

 

Good night.

 

HP Recommended

The "nl" part is what i needed to know, instead of the relatively vague eq3xxx. I have never been interested in prebuilt systems as I have always used a custom built desktop, the naming system is all I needed to know since I can now sort of make sense of the different products.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.