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‎03-29-2023 04:57 AM

HP Recommended
Product: HP Pavilion 15-cs1065cl
Operating System: Microsoft Windows 11

A few months ago I had upgraded my ram by installing a new 8gb stick in the second memory slot. It all worked fine. Recently my battery suffered health issues and my cpu fan died, so I replaced both of them. After turning on the computer there was a black screen with the caps lock key light blinking 3 short and 2 long blinks. I did some research and figured out that it was a memory issue so I unplugged the ram sticks and replugged them. I soon found out that both sticks were working fine but whenever i put a stick in the second slot it isn't booting up anymore. I am currently using the stock ram in slot 1 and its working fine.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2023 02:22 PM

HP Recommended

@TurquoiseSpade 

 

When replacing fans you may "kill" the second RAM slot. I always use anti static wrist strap when work on a computer big or small.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎03-29-2023 02:22 PM

HP Recommended

@TurquoiseSpade 

 

When replacing fans you may "kill" the second RAM slot. I always use anti static wrist strap when work on a computer big or small.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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