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‎06-02-2018 10:02 AM

HP Recommended
Product: dv7-6195us
Operating System: Microsoft Windows 7 (32-bit)

In trying to reseat the memory modules, the clips that hold the modules are stuck in the down position and I cannot reinsert the modules.  Trying to spread the clips as in removing a module does not seem to work. I dont want to apply too much force to the clips.  How do I get the clips to the up position to reinsert the modules?

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-02-2018 10:10 AM

HP Recommended

There is no down position. 

 

At the remove and replace videos in the following link click on Memory boards(CSR)  in the list at the left side and watch the video.

http://h20574.www2.hp.com/results.htm?SID=5046247&MEID=469D0159-D039-4C8A-A2B2-C6F8D2A9F37C


I am a volunteer forum member. If my suggestion solved your issue, help others by not' forgetting to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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3 REPLIES 3

‎06-02-2018 10:10 AM

HP Recommended

There is no down position. 

 

At the remove and replace videos in the following link click on Memory boards(CSR)  in the list at the left side and watch the video.

http://h20574.www2.hp.com/results.htm?SID=5046247&MEID=469D0159-D039-4C8A-A2B2-C6F8D2A9F37C


I am a volunteer forum member. If my suggestion solved your issue, help others by not' forgetting to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎06-02-2018 11:29 AM - edited ‎06-02-2018 07:27 PM

HP Recommended

My previous post was wrong. The suggested soloution cured the problem 

Was this reply helpful? Yes No

‎06-03-2018 03:28 AM

HP Recommended

Excellent. 

 

I have always found that part of  good life is always learning something new.


I am a volunteer forum member. If my suggestion solved your issue, help others by not' forgetting to mark that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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