cancel
Showing results for 
Search instead for 
Did you mean: 
AmielJacob
New member
2 1 0 0
Message 1 of 4
100
Flag Post

Solved!

Memory Upgrade Issue

HP Recommended
Pavilion 14-ce0501sa
Microsoft Windows 10 (64-bit)

I recently bought an HP Pavilion 14-ce0501sa laptop and plan to upgrade RAM, but unfortunately after buying a Kingston 16gb ddr4 2400 1.2V the laptop did not work. With power but no display... If I put back the old RAM my laptop seems to work fine.

Can anyone suggest or provide to me the list of supported Memory modules or brands.?? or does this laptop support 16GB???

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
129,252 119,429 19,508 29,817
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

According to the Crucial memory report your notebook supports 1 x 16 GB of memory.

 

Memory RAM & SSD Upgrades | hp - compaq | pavilion 14 systems | Pavilion 14-ce1806nz | Crucial.com

 

The above model has basically the same processor specs as yours does.

 

HP Pavilion 14-ce1806nz Product Specifications | HP® Customer Support

 

Chapter 1 of the service manual indicates the max is 1 x 16 GB of memory as well.

 

Maintenance and Service Guide HP Pavilion 14 Laptop PCIMPORTANT! This document is intended for HP au...

 

I recommend you buy one of the DDR4 memory chips offered by Crucial since they guarantee compatibility.

 

Either the 2666 or 2400 MHz memory chip should work fine.

Reply
0 Kudos
AmielJacob
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks for your reply... I will return the RAM which I recently bought and then order the Crucial Brand instead.

Reply
0 Kudos
Paul_Tikkanen
Level 21
Level 21
129,252 119,429 19,508 29,817
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

Hopefully, that will solve your dilemma.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation