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‎02-22-2018 04:06 PM

HP Recommended
Product: HP Pavilion 14-bk152sa
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

I have recently purchased a HP Pavilion 14, however it only has 4GB of RAM and I would like to bump that up to 8GB. If I did so, would this void my warranty?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2018 01:46 PM

HP Recommended

@oskarc1,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know if you upgrade the RAM will that void the warranty.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can upgrade the memory on the computer and it should not void the warranty on your computer. However, in case of a warranty repair you need to make sure that all the original components are installed on the computer and remove any hardware you have added while sending it for repair.

 

NOTE: HP doesn’t recommend upgrading or downgrading the hardware components on your computer.

 

Hope that answers your question and you have a great day!

 

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

 

Take care.

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-23-2018 01:46 PM

HP Recommended

@oskarc1,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know if you upgrade the RAM will that void the warranty.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can upgrade the memory on the computer and it should not void the warranty on your computer. However, in case of a warranty repair you need to make sure that all the original components are installed on the computer and remove any hardware you have added while sending it for repair.

 

NOTE: HP doesn’t recommend upgrading or downgrading the hardware components on your computer.

 

Hope that answers your question and you have a great day!

 

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

 

Take care.

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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