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‎02-01-2022 08:18 AM

HP Recommended
Operating System: Microsoft Windows 11

I recently purchased a HP 17-cn0053cl laptop. The laptop came with 12 GB of memory. I want to add more. What is the maximum amount of memory this laptop will accept?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2022 09:52 AM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide (hp.com)

 

The memory upgrade info can be found in chapter 1.

 

According to the manual your notebook supports 2 x 8 GB of memory, but unofficially probably supports more than that.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

View solution in original post

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3 REPLIES 3

‎02-01-2022 09:52 AM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide (hp.com)

 

The memory upgrade info can be found in chapter 1.

 

According to the manual your notebook supports 2 x 8 GB of memory, but unofficially probably supports more than that.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator. This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

Was this reply helpful? Yes No

‎02-03-2022 04:39 PM

HP Recommended

That answered my question. Thank you so much!

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‎02-03-2022 04:40 PM

HP Recommended

You're very welcome.

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