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‎10-12-2018 10:21 AM

HP Recommended
Product: HP Notebook - 15-db0011dx
Operating System: Microsoft Windows 10 (64-bit)

 

I just purchased a HP Notebook 15-db0011dx and I want to upgrade the memory from 4  to 8 Gb, can I upgrade the memory in this laptop to DDR4 PC4-19200? I cannot find DDR4-1866 SDRAM.

2 people had the same question
7 REPLIES 7

‎10-12-2018 10:35 AM

HP Recommended

@spellman_p

 

Because of your CPU  "A6" you only have 1 memory slot.

 

You can upgrade to 8GB max.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c05985640

 

Look at page 2.

 

REO

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‎10-12-2018 10:40 AM

HP Recommended

I was told when I purchased the laptop that it was upgraedable to 8 Gb, but the manual says otherwise. Also where can you buy DDR4-1866 Memory?

 

One memory module slot (E2/A4/A6 processors):
Memory is non-customer accessible/non-upgradeable
DDR4-1866 single channel support
Supports up to 8 GB of system RAM in the following configurations:●
8192 MB (8192 MB×1)●
4096 MB (4096 MB×1)

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‎10-12-2018 10:52 AM

HP Recommended

@spellman_p

 

I see what you mean.

 

I cannot find it anywhere.

 

I will keep trying and let you know if I find anything.

 

REO

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‎02-10-2019 04:21 PM

HP Recommended

I purchased one of these laptops and has done some reaserch. I found out that this particular chip (AMD A6-9920/9925) supports ram frequency up to 2133mhz.

 

Stated in this artcle:
https://laptoping.com/cpus/product/amd-a6-9220/

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‎02-10-2019 04:25 PM

HP Recommended

I purchased one of these laptops and has done some reaserch. I found out that this particular chip (AMD A6-9920/9925) supports ram frequency up to 2133mhz.

 

Stated in this artcle:
https://laptoping.com/cpus/product/amd-a6-9220/

NB:

"8192 MB (8192 MB×1)●
4096 MB (4096 MB×1)"

 what this is saying is that there is only one ram slot avaiable and it can support up to a single 8gb stick of ddr4 ram

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‎10-19-2019 08:00 PM

HP Recommended

I have opened my laptop up and there are definitely 2 slots inside for RAM. I'm trying to figure out how to upgrade my whole system. I want to put an i5 processor and upgrade to 16g total RAM(2x8g sticks). I'm trying to see if this is possible??? Please let me know if you've figured this out? I need as much info as possible.

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‎10-19-2019 08:19 PM

HP Recommended

There are definitely 2 slots inside this model. Not sure why but I really need to find out. I'm trying to upgrade mine because it's just too slow for my workflow.

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