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- HP Community
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- Notebook Hardware and Upgrade Questions
- Memory Upgrade for HP Notebook - 15-db0011dx

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10-12-2018 10:21 AM
I just purchased a HP Notebook 15-db0011dx and I want to upgrade the memory from 4 to 8 Gb, can I upgrade the memory in this laptop to DDR4 PC4-19200? I cannot find DDR4-1866 SDRAM.
10-12-2018 10:35 AM
Because of your CPU "A6" you only have 1 memory slot.
You can upgrade to 8GB max.
Your manual here.
http://h10032.www1.hp.com/ctg/Manual/c05985640
Look at page 2.
REO
10-12-2018 10:40 AM
I was told when I purchased the laptop that it was upgraedable to 8 Gb, but the manual says otherwise. Also where can you buy DDR4-1866 Memory?
One memory module slot (E2/A4/A6 processors):
Memory is non-customer accessible/non-upgradeable
DDR4-1866 single channel support
Supports up to 8 GB of system RAM in the following configurations:●
8192 MB (8192 MB×1)●
4096 MB (4096 MB×1)
02-10-2019 04:21 PM
I purchased one of these laptops and has done some reaserch. I found out that this particular chip (AMD A6-9920/9925) supports ram frequency up to 2133mhz.
Stated in this artcle:
https://laptoping.com/cpus/product/amd-a6-9220/
02-10-2019 04:25 PM
I purchased one of these laptops and has done some reaserch. I found out that this particular chip (AMD A6-9920/9925) supports ram frequency up to 2133mhz.
Stated in this artcle:
https://laptoping.com/cpus/product/amd-a6-9220/
NB:
"8192 MB (8192 MB×1)●
4096 MB (4096 MB×1)"
what this is saying is that there is only one ram slot avaiable and it can support up to a single 8gb stick of ddr4 ram
10-19-2019 08:00 PM
I have opened my laptop up and there are definitely 2 slots inside for RAM. I'm trying to figure out how to upgrade my whole system. I want to put an i5 processor and upgrade to 16g total RAM(2x8g sticks). I'm trying to see if this is possible??? Please let me know if you've figured this out? I need as much info as possible.