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‎08-10-2017 04:05 AM

HP Recommended
Product: Envy X360 Convertible13-Y013CL
Operating System: Microsoft Windows 10 (64-bit)

How do I find out whether the RAM in this laptop is maxed out and/or whether I can add more? Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-11-2017 12:45 PM

HP Recommended

Hello, @Gizmo510 - Hope you are well 🙂
 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!


Your HP Envy X360 has a 16GB onboard RAM. I am afraid that you cannot upgrade the onboard RAM. Check the product specifications here: http://hp.care/2vMZDRs


Also, you can check the product maintenance and upgrade guide to check other upgrade options for your product: http://hp.care/2vMKzDd


I hope that answers your concern adequately. Let me know!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

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1 REPLY 1

‎08-11-2017 12:45 PM

HP Recommended

Hello, @Gizmo510 - Hope you are well 🙂
 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!


Your HP Envy X360 has a 16GB onboard RAM. I am afraid that you cannot upgrade the onboard RAM. Check the product specifications here: http://hp.care/2vMZDRs


Also, you can check the product maintenance and upgrade guide to check other upgrade options for your product: http://hp.care/2vMKzDd


I hope that answers your concern adequately. Let me know!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Was this reply helpful? Yes No
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