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HP Recommended
15-ba077sa (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I have a

15-ba077sa (ENERGY STAR)

Is it possible to upgrade from 4Gb RAM to 8 or 16GB?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes. 16 gigs is the maximum of 2 x 8 gig modules. Here is the applicable Service manual:

 

15z-ba000 series manual

 

See p. 46. You remove the back cover to access the two memory slots and you would need two of these to reach 16 gigs.

 

8-GB 693374-005

 

Add another one of these to reach 8 gigs, probably the most cost-effective upgrade. Dual channel memory operation is not supported. 

 

4-GB 691740-005

 

https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

If this is "the Answer" please click "Accept as Solution" to help others find it.  

View solution in original post

2 REPLIES 2
HP Recommended

Yes. 16 gigs is the maximum of 2 x 8 gig modules. Here is the applicable Service manual:

 

15z-ba000 series manual

 

See p. 46. You remove the back cover to access the two memory slots and you would need two of these to reach 16 gigs.

 

8-GB 693374-005

 

Add another one of these to reach 8 gigs, probably the most cost-effective upgrade. Dual channel memory operation is not supported. 

 

4-GB 691740-005

 

https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

If this is "the Answer" please click "Accept as Solution" to help others find it.  

HP Recommended

Many thanks - memory now installed - all tested out fine.

Note for others:

with 4GB - 512Mb is set for video (3.5Gb is available)

Now with 8Gb - 1024Mb is set for video and 6.95Gb is available to windows)

Once again many thanks for your advice - the tech manual on how to get the base off was an added bonus.

 

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