• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
15-ba077sa (ENERGY STAR)
Microsoft Windows 10 (64-bit)

I have a

15-ba077sa (ENERGY STAR)

Is it possible to upgrade from 4Gb RAM to 8 or 16GB?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes. 16 gigs is the maximum of 2 x 8 gig modules. Here is the applicable Service manual:

 

15z-ba000 series manual

 

See p. 46. You remove the back cover to access the two memory slots and you would need two of these to reach 16 gigs.

 

8-GB 693374-005

 

Add another one of these to reach 8 gigs, probably the most cost-effective upgrade. Dual channel memory operation is not supported. 

 

4-GB 691740-005

 

https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

If this is "the Answer" please click "Accept as Solution" to help others find it.  

View solution in original post

2 REPLIES 2
HP Recommended

Yes. 16 gigs is the maximum of 2 x 8 gig modules. Here is the applicable Service manual:

 

15z-ba000 series manual

 

See p. 46. You remove the back cover to access the two memory slots and you would need two of these to reach 16 gigs.

 

8-GB 693374-005

 

Add another one of these to reach 8 gigs, probably the most cost-effective upgrade. Dual channel memory operation is not supported. 

 

4-GB 691740-005

 

https://www.amazon.com/HP-691740-001-1600MHz-PC3L-12800-memory/dp/B00CI08FX4/ref=sr_1_1?ie=UTF8&qid=...

 

If this is "the Answer" please click "Accept as Solution" to help others find it.  

HP Recommended

Many thanks - memory now installed - all tested out fine.

Note for others:

with 4GB - 512Mb is set for video (3.5Gb is available)

Now with 8Gb - 1024Mb is set for video and 6.95Gb is available to windows)

Once again many thanks for your advice - the tech manual on how to get the base off was an added bonus.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.