Memory upgrade

[Anelson1]

I own a Pavilion x360 11.6" and am trying to upgrade the RAM. I took it apart and can’t find where the chips are located. I’m hoping not on the backside of the board. I hoped somebody could help me out. I was unable to find anything online for this exact laptop. Thanks a lot. 

(pic below)

[Anelson1]

 

[Paul_Tikkanen]

Hi:

What is the full model number or product number of your notebook?

Use this guide to find that information...please do not post the serial number.

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

On many of the smaller notebooks the memory is soldered to the motherboard and is not upgradable.

[Anelson1]

Thanks a lot. Here’s the full model number. 11M-AP0023DX. 

[Paul_Tikkanen · Accepted solution]

You're very welcome.

The product specs for your notebook confirm the memory is not upgradable.

HP Pavilion x360 m Convertible 11m-ap0023dx Product Specifications | HP® Customer Support

Memory, standard

4 GB DDR4-2400 SDRAM (onboard)

'Onboard' means the memory is an integral part of the motherboard and cannot be removed/upgraded.

Chapter 5 of the service manual indicates the same--there is no procedure to remove or replace the memory.

Maintenance and Service Guide HP Pavilion x360 Convertible PCIMPORTANT! This document is intended fo...

[Anelson1]

Really helpful. Thanks for the response. 

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.