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‎08-31-2024 11:23 AM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D118AV)
Operating System: Microsoft Windows 11

In Device Manager, the digital microphone device indicates a yellow exclamation point and the driver does not load.  No internal Microphone option is seen in the Audio input / output section of Device Manager. I have repeatedly attempted to reload drivers.  Can anyone offer any assistance?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2024 10:08 AM - edited ‎09-03-2024 06:10 PM

HP Recommended

Was receiving error code 28 for microphone device in device manager and found advice on line to perform a clean boot, suspend firewall and then reload microphone drivers from Realtek.com.  Followed that approach and everything loaded properly and microphone is back in action.

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3 REPLIES 3

‎08-31-2024 11:35 AM

HP Recommended

Hi @IKEtech1 

 

try reinstalling the graphics drivers.

 

HP 15-f2000 Laptop PC series Software and Driver Details

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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‎09-02-2024 10:08 AM - edited ‎09-03-2024 06:10 PM

HP Recommended

Was receiving error code 28 for microphone device in device manager and found advice on line to perform a clean boot, suspend firewall and then reload microphone drivers from Realtek.com.  Followed that approach and everything loaded properly and microphone is back in action.

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‎09-02-2024 10:11 AM

HP Recommended

Did you install Realtek sound drivers ?

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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