Missed button on the keyboard

[Omarahmad1324]

The volume reduction button is missing and I have not found an alternative for it in my country, Egypt

[praveenbv]

Hi@Omarahmad1324,

Good Day.  Thanks for engaging in the HP community.  I will be glad to assist you and let’s get right to it. Terrific observations and a great diagnosis of the issue. It is amply appreciated.

Let me gather some information for better clarity to assist you correctly:

• Did you try remapping the keyboard keys?

F6 and F7  volume reduction button,

I will be providing a roadmap with some troubleshooting steps to resolve the issue. Let us try these steps:

This has worked for a customer. Please check this link: https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/azerty-keyboard-driver-bug-for-...

Also, check these links to change the keyboard layout.

Link 1: https://www.windowscentral.com/how-change-your-keyboard-layout-windows-10  (How to change your keyboard layout on Windows 10 PC)

Link 2: https://www.youtube.com/watch?v=Uhgrcxuu6w0 (Change Keyboard Azerty to Qwerty (Windows 10)

Link 3: https://www.youtube.com/watch?v=hhFROASfRMQ

This should help.

Keep me posted. Happy to help!

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Have a great day!