• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎08-08-2025 06:32 PM

HP Recommended

I have a missing key on my laptop and my warranty is expired what should I do? Get a new computer or just leave it as it is?

Reply
2 REPLIES 2

‎08-11-2025 09:20 AM

HP Recommended

Hi @lo250 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand how frustrating a missing key can be. Before considering a new computer, you might want to explore some practical options:

 

You can purchase a replacement key cap online specific to your laptop model and install it yourself or with a little help.

 

Alternatively, using an external USB keyboard can be a temporary or even long-term solution if the missing key affects your typing.

 

If the laptop is otherwise working well and meets your needs, repairing just the key might be more cost-effective than replacing the entire device.

 

If you'd like, I can guide you on how to find and replace the key cap for your specific laptop model. Would that help?

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
Reply
Was this reply helpful? Yes No

‎08-11-2025 10:12 AM

HP Recommended

@Hawks_Eye can you look my problem?

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.