Motherboard 8346 41.34 specifications

[Excalibur25]

Where can I find the specs for motherboard 8346 41.34, that came with my HP Envy 17 -ak001ds laptop?  The specs are nowhere to be found on HP’s website, specifically the specs that would tell me the memory types and speeds, and storage capacities supported by the motherboard.

[praveen196]

@Excalibur25 Welcome to HP Community!

Firstly you won't be able to find motherboard specs on nearly all laptops. 

Your product support Supports up to 16 GB of system RAM in the following conƭgurations

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1)

Hard drives Supports

6.35-cm (2.5-in) SATA hard drives in 9.5 mm (.37 in) and 7.2 mm (. 28 in) thicknesses

7.2 mm/9.5 mm share the same bracket

Single HDD conƭJuratLons

2-TB, 5400-rpm, 7.2 mm/9.5 mm 1

-TB, 5400-rpm, 7.2 mm/9.5 mm

500-GB, 5400-rpm, 7.2 mm

M.2 SATA-3 solid-state drive:

256-GB

128-GB

M.2 SATA conƭJuratLons (TLC):

256-GB

128-GB

Hard drive + solid-state drive conƭJuratLons

1-TB, 5400-rpm, 9.5-mm hard drive + 128-GB M.2 SATA-3 solid-state drive

Please read a manual called  Maintenance and Service Guide on the following link you can find many answers (RAM, SSD, HDD ....) and maybe more questions about this series of laptops.

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

Or alternatively, Contact HP for setting up an order/service via phone support   

Keep us posted,

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