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HP Spectre x360 - 13t-ap000 CTO
Microsoft Windows 10 (64-bit)

I'm looking to replace the motherboard for my HP Spectre x360 - 13t-ap000 CTO. 

I used the HP Partsurfer to locate the part information for my motherboard, but nothing came up. My laptop is having issues booting (so I can't look it up through my laptop) and I can't look at the physical motherboard (as it is at a repair shop right now, and the repair guy is also having issues sourcing a new one).

https://partsurfer.hp.com/partsurfer?searchtext=5CD912744N

I have my serial #, product #, and order #, so it'd be great if an HP tech could look it up for me, but I can't get ahold of anyone. Any and all help would be great.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

On page 26 of your Service Manual http://h10032.www1.hp.com/ctg/Manual/c06155404.pdf  there is a list of different motherboards and part numbers for them. You'll have to use 3rd party vendors, as HP won't have any.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014

View solution in original post

5 REPLIES 5
HP Recommended

On page 26 of your Service Manual http://h10032.www1.hp.com/ctg/Manual/c06155404.pdf  there is a list of different motherboards and part numbers for them. You'll have to use 3rd party vendors, as HP won't have any.

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
HP Recommended

Oh my God, you're a hero and a scholar! 3rd party is fine, I just had no item name to even start searching. Thank you so much!!!

HP Recommended

You're welcome, happy to help!

Volunteering here is my therapy
17-cp0097er
HP Envy 27-b014
HP Recommended

@Jiji5 

 

You should be able to use product # not s/n to use Partsurfer. What is your product # ?

 

Regards.

BH
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HP Recommended

I looked up the product # for the HP Spectre x360 (4FJ31AV), as well as the product #'s for all the motherboard options as provided in its Maintenance and Service Guide (L37638-001, L37639-001,L37640-001, L37641-001), and none of them came up with any results. 😕

 

If anyone has any 3rd party recommendations, they would be much appreciated!

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