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03-05-2022 03:42 PM
I'm looking to replace the motherboard for my HP Spectre x360 - 13t-ap000 CTO.
I used the HP Partsurfer to locate the part information for my motherboard, but nothing came up. My laptop is having issues booting (so I can't look it up through my laptop) and I can't look at the physical motherboard (as it is at a repair shop right now, and the repair guy is also having issues sourcing a new one).
https://partsurfer.hp.com/partsurfer?searchtext=5CD912744N
I have my serial #, product #, and order #, so it'd be great if an HP tech could look it up for me, but I can't get ahold of anyone. Any and all help would be great.
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Accepted Solutions
03-05-2022 03:50 PM
On page 26 of your Service Manual http://h10032.www1.hp.com/ctg/Manual/c06155404.pdf there is a list of different motherboards and part numbers for them. You'll have to use 3rd party vendors, as HP won't have any.
17-cp0097er
HP Envy 27-b014
03-05-2022 03:50 PM
On page 26 of your Service Manual http://h10032.www1.hp.com/ctg/Manual/c06155404.pdf there is a list of different motherboards and part numbers for them. You'll have to use 3rd party vendors, as HP won't have any.
17-cp0097er
HP Envy 27-b014
03-05-2022 05:22 PM
You should be able to use product # not s/n to use Partsurfer. What is your product # ?
Regards.
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03-05-2022 08:36 PM
I looked up the product # for the HP Spectre x360 (4FJ31AV), as well as the product #'s for all the motherboard options as provided in its Maintenance and Service Guide (L37638-001, L37639-001,L37640-001, L37641-001), and none of them came up with any results. 😕
If anyone has any 3rd party recommendations, they would be much appreciated!