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‎05-01-2020 05:58 AM

HP Recommended
Product: AY542Tu
Operating System: Microsoft Windows 10 (64-bit)

My laptop is not turning on then how to know which MOTHERBOARD MODEL my laptop have?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2020 11:02 AM

HP Recommended

@Cnd7,

 

I reviewed your post and I understand that the computer is not powering on and you want to know the motherboard model on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that on laptops the motherboard and the processor are integrated.

 

Please refer to the below service guide (Page 74) for the part number for the motherboard.

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-08-2020 11:02 AM

HP Recommended

@Cnd7,

 

I reviewed your post and I understand that the computer is not powering on and you want to know the motherboard model on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that on laptops the motherboard and the processor are integrated.

 

Please refer to the below service guide (Page 74) for the part number for the motherboard.

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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