Motherboard not working

[VARUNPILLAI]

Hello...i have an HP laptop and it was a brand new one but after a few months while i was using the laptop it suddenly shutdown and then it was not getting started....i went to the shop to repair it they checked and told me that it is the problem of the motherboard...HOW CAN THIS HAPPEN!!!???  PLEASE HELP ME OUT...

The details are as follows-

model no.  15-n044nr

serial no.    5CD3515TL2

and it has a 2 year warranty....

I am not even able to charge it....Its showing a full black screen....There is no light coming from it....it is like a dead laptop.

The charger is also not getting warm while charging....How can the hp sell such things....i want a replacement of my motherboard or my laptop....

My laptop originally windows 8 then i updated it to 8.1....

Thank you please help me out...

[GBL84]

According to the message you have recently posted I would like torecommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer

You can also Check your warranty Here to verify the warranty status

If the unit is under warranty, HP will service it for no cost.

Hope this helps, for any further queries reply to the post and feel free to join us again

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee

[VARUNPILLAI]

My warranty has been expired...it expied on 28th January 2015 ....What would be the cost for repairing the motherboard according to you...Please help...

[GBL84 · Accepted solution]

HP will do paid out of warranty service but it is very expensive. Your best bet is to procure the motherboard and either do it yourself, which I understand most people do not want to do or take it to a local independent service shop. Expect the whole thing to cost perhaps $200-300. HP would charge at the top end if that range or perhaps slightly more. I do not speak for them however i recommend  you should call. They will quote you a price for motherboard replacement.

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee