Mouse pad not working

[Ax22]

Mouse pad is not working wifi not connecting 😭 

[VikramTheGreat]

Hi @Ax22,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it is when both the touchpad and Wi-Fi stop working on your HP PC. Let’s fix this step by step:

Fixing the Mouse Pad (Touchpad)

✅ Try These First:

1. Enable the Touchpad:
   • Press Fn + F6, F7, or F9 (varies by model) — look for a touchpad icon on the function keys.
   • Or go to Settings > Devices > Touchpad and make sure it’s turned ON.
      
2. Check Device Manager:
   • Press Windows + X → Select Device Manager.
   • Expand Mice and other pointing devices.
   • Right-click your touchpad → Enable device (if disabled).
   • If it’s missing, click Action > Scan for hardware changes.
      
3. Update Touchpad Driver:
   • In Device Manager, right-click the touchpad → Update driver → Search automatically.

Fixing the Wi-Fi Connection

✅ Try These Steps:

1. Turn Wi-Fi On:
   • Press Fn + F12 (or the key with a wireless icon).
   • Or go to Settings > Network & Internet > Wi-Fi and toggle it ON.
      
2. Run Network Troubleshooter:
   • Go to Settings > System > Troubleshoot > Other troubleshooters.
   • Run the Internet Connections troubleshooter.
      
3. Reset Network Settings:
   • Go to Settings > Network & Internet > Advanced network settings > Network reset.
   • Click Reset now (this will restart your PC).
      
4. Check Device Manager:
   • Expand Network adapters.
   • Right-click your Wi-Fi adapter → Enable or Update driver.

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat