• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Hi. I don't wanna open my laptop now so i check inside possibly the part number, i was trying to find a way to just match any type of model i have access externally or through softwares check, can you tell me a way to uncover whats the right keyboard part number of this model: HSTNN-l33C-4.  Please post the steps of  what i can do. Thank you.

1 REPLY 1
HP Recommended

Hello.

 

Go to HP Partsurfer website and type your laptop serial number in the search box. The search result should show your laptop and the components it was configured with.

 

If the results do not list keyboard model, the page will also show all available spare parts. Just narrow down to the correct language keyboard with or without touchstick and/or backlight. Your keyboard backlight (if it exists) may be turned off and can be enabled with Fn+F3 combination IF the F3 key has the backlight icon. Touchstick is there in the middle of G/H/B keys (in US keyboard), and was probably implemented in all 840 G3's, can't remember.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.