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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

RDG421_0-1664130261487.png

 

HP Recommended

Hello @RDG421 

 

(1) Disable <Superfetch> service

(2) Send screenshot of Task Manager > Performance > Memory

HP Recommended

RDG421_0-1664131589604.png

I dont see it listed 

HP Recommended

Hello @RDG421 

 

Ok you can skip it...

Does the computer have the original specification or has the RAM been replaced ?

HP Recommended

.

HP Recommended

Original specifications 

HP Recommended

Hello @RDG421 

 

My options are exhausted. A new installation will probably not achieve any improvement.

 

HP warranty valid -> Contact HP Support for service "repair"

 

HP warranty expired:

You should have it serviced by a professional notebook (chip level) repair store.

 

Alternative:
Switch to another manufacturer

 

Good luck

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