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- My HP Compaq 6710b Wont charge nor turn on.

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11-02-2018 04:17 PM
My HP Compaq wont charge, or turn on. I was going to upgrade it this winter, but I cant if it wont turn on. Please help. I dont know what details to look for. This is my first time on the HP website.
11-04-2018 01:44 PM
Well we have a probably 10 year old laptop there. The first thing to figure out is whether the AC adapter is putting out electricity. Do any lights come on when you plug it in? Have you tried removing the battery and doing a hard reset?
We can likely find you a used 6710b on eBay and you could move your hard drive and other peripherals to it or otherwise cobble together a working machine from two units.
11-27-2018 11:19 AM
No, No lights will turn on when I plug it in it. I tried using another AC adapter lying around, but it didnt work. I suspect that it was because the new AC adapter's output voltage was lower than the old ones.
11-27-2018 11:21 AM
@Huffer wrote:Well we have a probably 10 year old laptop there. The first thing to figure out is whether the AC adapter is putting out electricity. Do any lights come on when you plug it in? Have you tried removing the battery and doing a hard reset?
We can likely find you a used 6710b on eBay and you could move your hard drive and other peripherals to it or otherwise cobble together a working machine from two units.
No, No lights will turn on when I plug it in it. I tried using another AC adapter lying around, but it didnt work. I suspect that it was because the new AC adapter's output voltage was lower than the old ones.