My HP Envy x360 runs hot constantly, regardless of the processes being performed.

[JLawson1]

I began noticing a few months ago that my Envy x360 has been getting very hot consistently, especially while charging and in situations where it really shouldn't be. 

Right now as I type, the laptop is on my desk, the vents are unobstructed and have been cleaned, the charger is in, the only application I have open is google Chrome... and the temperature of the CPU is still 55C. And that is on the low end of average temperatures. I left my laptop on my bed while I went to get a drink, with the lid down, on charge and came back to of 84C, which is frankly terrifying and ridiculous.

I have updated my BIOS, I have installed Coolsense (which as far as I can tell does literally nothing), and as I have stated the ventilation ports are clear and clean.  

As of yet it has never shut off or failed to boot due to overheating, but given the excessive temperature I am concerned the components will soon become damaged.

[Echo_Lake]

@JLawson1

Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  
use the following steps:

• Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.

For more information on reducing heat inside your computer, see Reducing Heat Inside the PC.

• After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
• Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.

For more information on performing a hard reset, see Use Hard Reset to Resolve Hardware and Software Issues.

• In some cases, updating the BIOS might help prevent this error from occurring. For more information on how to update the BIOS, see Updating the BIOS.

Hope this helps! Keep me posted for further assistance.
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